How practice I redeem my costless guest ticket(due south) online?

Silver, Golden, and Florida Platinum Pass Members can redeem your gratis guest ticket(s) by following these steps beneath. Please note that each eligible Laissez passer Fellow member in the household will need to log in separately to redeem invitee ticket(s). Tickets are valid at park(s) of membership. Florida Platinum Pass Members can redeem guest tickets for SeaWorld and Aquatica Orlando, Busch Gardens Tampa Bay, and Adventure Island.

Step 1: Log into your account using your Pass Member barcode (located on your Annual Pass, it usually starts with the letter "A") and your billing zip lawmaking

Stride two: Click on "Account Info"

Step three: Click on "Offers"

Pace four: Coil to see your available Free Invitee Ticket(south) or Discounted Guest Ticket(s)

Stride five: Select your quantity

Step 6: Follow the Checkout instructions

Step 7: Y'all will receive your Guest Ticket(south) at the end of the buy via email and thru a "Impress and Salvage" push on the last stride. Yous can print this ticket or salve it on your phone.

What if my online account does non show my eligible rewards?

Laissez passer Members tin visit the cocky-service kiosks at the park if they are having issues online redeeming select rewards. Guest tickets and many rewards printed at the kiosk are only valid on the day they are printed. If the reward does non show on the kiosk, delight visit a guest service window at the park.

Kiosk Reward Redemption Steps:

Pace 1: Select "Pass Members Only"

Pace 2: Scan or type in your Active Pass Barcode

Step three: Select "Rewards and Tickets"

Stride iv: Choose the desired reward or ticket promotion and follow the on-screen prompts

Step 5: Rewards Park Tickets are entry-prepare, for other rewards and giveaways follow the redemption instructions on the printed voucher

How do I access my rewards like the gratuitous Animal Run across and the free digital photo downloads?

The rewards can be accessed at the Self-Service Ticketing kiosks located at the park.
• Select Pass Fellow member Options
• Scan Almanac Laissez passer
• Select Rewards and Tickets
• Cull the Free Creature Encounter or Costless digital photos downloads (PhotoKey)
• Select the reward(southward) that you lot would like to receive
• Checkout and take your printed ticket to Park Entrance.

Accept the gratis Fauna Encounter ticket to the Animal Interactions Desk to book your reservation. Take the PhotoKey ticket to whatever photo location to redeem your photo benefits. Lost or stolen rewards cannot be reprinted and will not be replaced.

How tin can I see what electric current rewards I take remaining?

Pass Members can visit the Self-Service Kiosks or any Guest Service Representative to view current eligible rewards and redeem whatsoever rewards.

What if I don't encounter the rewards I should encounter at the Self-Service Kiosk?

If you do not experience yous are seeing the correct rewards shown at the kiosk, delight visit whatever bachelor ticket window or guest services representative and they will exist able to wait into your account and verify eligible rewards for each Pass Member.

If I paid in total for my Pass, when will I see new rewards?

Guests who paid in full for their Annual Pass and are within their initial term will see some changes to their benefits, as long as the new benefit is ameliorate than their existing benefit. Examples include receiving the new college in-park discounts that correspond with their tier.

When y'all choose to renew your Annual Pass, you lot volition receive new rewards based on the tier of the new Pass, at fourth dimension of renewal.

What if I do not know when my Annual Pass was purchased?

Please login to your account to view order history and business relationship data. Note: The date printed on your Almanac Laissez passer may reverberate the date the Pass was printed and non your original buy date. Please verify your Pass details by logging in to your account.

What's the best way to acquire about special offers, boosted rewards, and Pass Member access to new attractions?

The best fashion to stay in the know is to sign upwardly to receive Laissez passer Member email communications! Using the same email address associated with your Annual Laissez passer account, sign up here to receive our monthly newsletter, special offers, learn how to be amid the first to ride new attractions, and more.

Active Pass Members will exist invited to enjoy exclusive ride fourth dimension on Ice Breaker when it opens in February 2022.

When can I use my Gratuitous Guest Tickets included with my Annual Laissez passer?

Silverish, Gilded, and Florida Platinum Pass Members with Gratuitous Guest Ticket rewards can redeem their tickets during special periods throughout the year.

Guest Ticket Redemption Windows Guest Ticket Redemption Windows

If I purchased my Annual Laissez passer earlier June seven, 2022 and received all my tickets at one time, can I keep them?

Yes, eligible Annual Pass Members who purchased or renewed before June vii, 2022 will proceed their existing balances of Gratuitous Invitee Ticket rewards and tin use them equally desired throughout their initial term. Upon renewing, upgrading, or purchasing a new Pass, your tickets will be issued following the Guest Ticket Agenda.

How tin I see my Guest Ticket eligibility?

Logging into your Pass Member account is the best way to meet any available rewards, including Guest Tickets, associated with your Pass. In your business relationship, you lot will but run across tickets that are bachelor to you during the current redemption period. Additional tickets (if yous are eligible for them) volition be available when the next set of guest ticket usage dates begins.

If you lot have multiple Annual Passes on the same account, log in using the barcode and zip code of each Pass Member to see their rewards.

If I have an EZpay Annual Pass purchased before June vii, 2022 and it is due for auto-renewal, will I see new Gratuitous Guest Tickets on my ceremony appointment?

Yes, EZpay Laissez passer Members who complete their commitment and automobile-renew will run into their guest tickets replenished on their anniversary appointment and will then follow the new ticket usage calendar. Review your account for current rewards including guest tickets.

Is unlimited admission included with all of the Annual Laissez passer plans?

No. Florida Bronze Almanac Passes include 12 months of admission with blockout dates. Florida Silver, Aureate, and Platinum Annual Passes include unlimited access for 12 months with no blockout dates.

Why does the Florida Statuary Annual Pass take blockout dates?

Each Annual Pass plan offers varying benefits. The Florida Bronze Annual Laissez passer program was designed for guests who are flexible and looking for maximum savings.

What are the Florida Bronze Annual Laissez passer blockout dates?

Blockout dates vary by park. View Florida Bronze Annual Pass blockout dates.

If I purchase a Bronze Annual Laissez passer and desire to visit the park on a blockout date, do I have to purchase a full-priced access ticket?

No. We have a special discounted rate for Florida Bronze Pass Members who choose to visit on blockout dates to park(south) of membership. Visit Full Service Ticket Windows on the solar day of your visit to make this buy. Limit one discounted ticket per Pass Member per day. Merely valid for Pass Members.

Offering subject to park capacity.


I take a ii-year Laissez passer on EZpay monthly payments and my Pass says "Golden" on it. Will I receive the benefits of the new Florida Gold Annual Passes?

No. In the by, the term "Gold" stood for our two-twelvemonth Annual Passes, which had the aforementioned benefits equally one-year Annual Passes. Active 1-yr or 2-year Florida Parks Almanac Laissez passer Members (not including Platinum Pass Members) will continue to receive the benefits that are currently associated with your Almanac Pass including admission to the designated park(s), free parking, and in-park discounts.

If you would like to upgrade to a new Gold Annual Pass, visit the parks' ticket windows on any regular operating day or call 1-407-545-5550 to enroll. The EZpay contract terms and conditions in effect when you upgrade will employ.

What is the Gold & Platinum VIP Entry Fast Lane?

This benefit will provide priority entry to Gilt and Platinum Pass Members through the entry turnstiles. Await for applicative signage, when available.

What are VIP Pass Member Ride Nights?

We are excited to announce the addition of VIP Laissez passer Member Ride Nights in the hereafter! Stay tuned to Pass Fellow member communication channels for more information on these later-hours Pass Member sectional events. Sign up for Email to receive the latest news.

What is the Single Ride Quick Queue benefit for Platinum Pass Members?

The Unmarried Ride Quick Queue is an exclusive benefit that allows Platinum Laissez passer Members to savor priority access to an allure of their choice, once per operating twenty-four hour period. This benefit can exist used at participating attractions that accept Quick Queue.

How To Redeem

  1. Visit our Cocky-Service Ticketing Kiosks located at the front end of the park(s) or near select attractions.
    • Select Laissez passer Member Options
    • Scan or Enter Annual Laissez passer Barcode
    • Select Laissez passer Member Rewards
    • Choose Single Ride Quick Queue
  2. Bring the printed voucher obtained from the Cocky-Service Ticketing Kiosk to the qualifying attraction of your option and present the voucher to the Administrator earlier entering the Queue Line.

New attractions are not eligible for the Single Ride Quick Queue do good during the initial year of opening. This includes Ice Breaker at SeaWorld Orlando and Atomic number 26 Gwazi at Busch Gardens Tampa Bay in 2022.

*Attraction availability may vary. Other restrictions may apply.

How do I admission savings on Discovery Cove® and SeaWorld Vacation Packages?

Log in to your Pass Member account at SeaWorldOrlando.com/Pass and click on the "Offers" page. At the lesser of the offers, you lot will see links for the Discovery Cove and Vacation Packet discounts.

I currently have an active Pass. Volition I receive the new benefits of current purchasers?

Pass Members inside their initial term volition keep their existing benefits and rewards through the end of their initial term (EZpay) or until expiration (Paid in Full). Upon renewal, Annual Passes would be subject to the electric current benefits and rewards that correspond with their tier and Laissez passer type.

• Merchandise and Food & Beverage Discounts

• Quick Queue® Discounts

• Fauna Experiences and Feeding Discounts

Can I still apply my discounted guest tickets?

Existing Pass Members that purchased before September 8, 2022 and received discount tickets at time of purchase will be able to use any remaining balances for Discounted Invitee Tickets that are already on their account. These disbelieve tickets can exist purchased online past logging in to your business relationship and selecting from the "Offers" page. Guest tickets can also exist purchased at the Cocky-Service Ticketing kiosks located at the park.

Eligible Pass Members volition:

  • Select Pass Member Options
  • Scan Annual Pass
  • Select Rewards and Tickets
  • Choose Guest Ticket(due south)
  • Checkout and take printed ticket to Park Entrance

Tickets must be used on the day printed if purchased at the park. Discount is based on general admission full retail front gate pricing. Lost or stolen rewards cannot be reprinted and volition not be replaced.

I see that the new Platinum Passes come with a once per twenty-four hours Quick Queue® for one ride. If I have an existing Florida Platinum Membership, will I be able to proceed my Ride-Once more Privileges?

Platinum Laissez passer Member Ride-Again Privileges have been discontinued at all parks effective January 1, 2022 for existing members. However, all Florida Platinum Pass Members will become eligible for the once per twenty-four hours Quick Queue® valid at ane ride, starting in February 2021. Redeem this once per day at park kiosk by scanning your Pass and selecting Pass Fellow member Offers.

What is unlike at present well-nigh the Discounted Guest Tickets that come up with my Pass?

Pass Members will receive promotional discounted guest tickets at certain times of the year, and so be certain to sign upward for emails to receive the latest Pass Member offers. Discounted Guest Tickets are no longer pre-loaded onto your Membership.

After my total-paid Annual Laissez passer expires, can I purchase the same Annual Pass I accept at present?

No, our previous Almanac Pass benefit options will no longer be available for purchase or for renewal. When you are nearing expiration, you volition be able to log in to the Pass Member website to see your new Annual Pass renewal options and special offers.

I demand to update my credit/debit card. What do I need to do?

You lot can manage and update your debit and credit cards online now with our EZpay management system!

Step one:Login with your username and countersign or create a business relationship with your Laissez passer
-- ( Annotation : a barcode/zip code login does not provide sufficient security to manage your EZpay account).
-- If y'all already have an account, click "add your laissez passer" once logged in to update your business relationship with laissez passer(es) desired

Step 2:  Click on the "EZpay" tab

Stride three:  On the left side, after a listing of your EZpay Passes, you'll meet a link to update your bill of fare, amid other helpful items

Stride 4:  Click the link to update your menu information and and then enter the desired information on the following screen

If you have a past-due amount (because the prior carte du jour was expired), y'all can pay that residual to become electric current also.

I have a past-due remainder I need to pay - how tin I get current & access my benefits?

You can at present pay past-due balances with our EZpay management system!

Step ane:Login with your username and countersign or create a new account with your pass
-- ( NOTE : a barcode/zip lawmaking login does non provide sufficient security to manage your EZpay account).
-- If you already have an account, click "add your pass" once logged in to update your account with Pass(es) desired

Step 2:  Click on the "EZpay" tab

Step 3:  On the left, afterwards a listing of your EZpay passes, you'll run across a link to pay past-due amounts, amongst other helpful items

Step 4:  Click the link and confirm the information in the popular-upwards

If you lot demand to update your carte info (e.g. because the card on file has expired), you can manage that on the page as well.

I would like to finish my Laissez passer or modify the blazon to a different Pass blazon. How can I do so?

We certainly hope your intent is to alter the type of your Pass and not cancel it entirely!

  • If you want to change to a dissimilar pass:

Delight contact our call center at 407-545-5550.

  • If you lot want to cancel your Laissez passer:

First, we asking you have no outstanding/overdue payments: delight Login with your electronic mail & password (notation: your barcode/nada lawmaking is insufficient for managing your business relationship), then click the EZpay tab and scroll down to pay off your "commitment amount".

Next, while logged in, visithttps://seaworld.com/end-ezpay/ to asking your counterfoil. An electronic mail volition be sent to y'all after filling out the request, for confirmation of your cancellation and effective dates. Please note that there are no partial refunds when cancelling a pass if non converting into a new one.

I'm not seeing all the Passes on my account, how can I run into them?

On the EZpay tab, you will run across all Passes attached to your credit card on file.

  • At that place may be some rare cases where multiple cards were used over the years and you don't see an active Pass hither.  If so, please login to the account used to manage those EZpay Passes and update the credit card to the current one on file with your master account.

On the Business relationship tab, you will see all Passes currently associated with your profile.

  • If you purchased other Passes on a carve up transaction online (or at the park), they will non show hither past default; even so, you can add those to your profile using the "Add a Laissez passer" box equally long as they accept not already been attached to some other email.

If you lot don't happen to see an expected account later logging in, delight utilize the selection to login with barcode/zip lawmaking for the Pass in question – you'll all the same be able to access the benefits and other information relevant to that Pass by logging in that manner!

Are there any electric current Pass Fellow member offers?

If you're a current Laissez passer Member, you can login with your business relationship (or barcode/nada code) to see the current benefits and offers available to you right now.

If yous are not yet a Pass Member, please cheque out the Annual Pass pages for additional information nigh the astonishing offers and benefits we have for you, all throughout the year!

What benefits are included with my EZpay Pass?

The benefits for EZpay Passes are the same as their standard laissez passer counterparts!  Delight see the Annual Pass pages on this site - there y'all can detect a listing of benefits, pricing information, and other important information.

I'm having trouble logging in

Please be sure you have a current Pass (typically starting with the letter "A" and followed past 11-15 digits). If and then, you tin can use the barcode/zip code (the billing zip lawmaking used when you lot purchased the Pass) to login.

  • This will allow y'all to do everything EXCEPT manage your EZpay account.

If you would like to employ an electronic mail/password for easier login in the future, please use theSign upwards link, and apply the "I have a Pass" button when creating your account with a new email/password.

  • If you forget to attach your Laissez passer when creating your account, don't worry, yous tin can still add together it later later on logging in!

Why did my Pass automatically renew?

For your convenience, your Pass was ready for automated renewal at the time of your purchase. Based on the payment understanding, it would renew automatically at your one-yr anniversary unless yous canceled beforehand.

What amount will be charged to my carte when information technology automatically renews?

When you purchased your Pass, both the "Total Price" you lot paid initially (including any sales or discounts) and the "Recurring Almanac Payment After Initial Term" to be charged on your anniversary would have appeared on the agreement.

Will my Pass price go up each year it renews?

Subsequently your initial 12-calendar month commitment, you lot will exist charged the Recurring Annual Price that was listed in your payment agreement when you purchased. For whatsoever additional price increases, you will receive notice before your credit or debit menu is charged.

Do I still receive the same benefits when my Pass automatically renews?

When you are in your initial term, you volition keep your existing benefits and rewards through the cease of the term. Upon renewal, your Almanac Pass would grant you lot the current benefits and rewards based on your tier (Bronze, Silver, Gold, or Platinum) and parks.

If I have an FPAR (Full Paid Auto Renew) Annual Pass, will I see new Free Guest Tickets on my anniversary date?

Yes, every bit a FPAR Pass Member, yous will see your guest tickets replenished on your ceremony date. These tickets will follow the current ticket usage calendar. Review your account for current rewards.

How do I manage my business relationship?

You can manage your account and update your debit and credit cards online with our EZpay management organization.

Step 1: Log in with your username and password or create an account with your Pass
• (Annotation: a barcode/naught code login does not provide sufficient security to manage your EZpay business relationship)
• If you already accept an business relationship, click "add together your Pass" once logged in to update your business relationship with Laissez passer(es) desired.

Stride 2: Click on the "EZpay" tab

Pace 3: On the left side, afterward a listing of your EZpay Passes, you'll see a link to update your card (among other helpful options)

Step iv: Click the link to update your card data and so enter the desired information on the post-obit screen